Support

Email stechplan@nadelglanz.studio with your iOS version and what you were trying to do. We usually reply within two business days.

FAQ

Is my skin photo uploaded?
No. Only on-device image labels, recognised text and brightness are sent as text to DeepSeek, after consent.

Generation doesn't start.
Check that AI consent is granted in Settings and you are online.

My spoken wish isn't recognised.
Allow Microphone and Speech Recognition in iOS Settings › Tattoo-Vorschau KI.

How do I delete my data?
Delete canvases, motifs or sessions individually in the app, or uninstall the app to remove everything.

Saving to Photos fails.
Allow “Add Photos” in iOS Settings.